Privacy Policy & Terms of Use | Suraj Realty

Welcome to Suraj Realty, a brand owned and operated by Suraj Info Pvt Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, store, and use your information. By using our website https://surajrealty.com or engaging with our services, you agree to the practices described in this Privacy Policy and Terms of Use.

1. Company Information

Registered Company Name: Suraj Info Pvt Ltd
Brand Name: Suraj Realty
Official Website: https://surajrealty.com
Contact Email: suraj@surajinfo.com
Contact Number: +91 9975633333
Jurisdiction: Pune, Maharashtra, India

2. Information We Collect

Personal Information: Name, email address, phone number, city, and other details submitted via forms or registrations.
Project & Property Preferences: Location, budget, and investment interests.
Transactional Information: Payment or booking details (if applicable).
Digital Tracking: Device data, IP address, browser type, and website usage analytics through tools like Google Analytics, Meta Pixel, and Google Tag Manager.

3. How We Use Your Information

To respond to your inquiries and provide requested details.
To send marketing communications via Email, WhatsApp, or SMS.
To assist with home loan, legal, or documentation services related to property purchase.
To personalize your experience and improve our digital services.
To manage channel partner or builder collaborations.
To process bookings or payments (if applicable).
To comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and measure traffic. Cookies help us remember your preferences and understand how you use our website. You can disable cookies in your browser settings, though some site features may not function properly without them.

5. Data Sharing and Disclosure

We do not sell or rent personal data. We may share limited data with trusted service providers (for CRM, automation, or hosting).
Builders and channel partners, when you express interest in specific projects.
Government or law enforcement authorities, if required by law.

6. Data Retention

Your data is retained only for as long as necessary to fulfil its purpose or as required by applicable laws (typically up to 3 years unless deletion is requested).

7. Data Security

We implement reasonable security measures, including encryption, firewalls, and restricted data access, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights Under Indian Law

Access or correct your personal data.
Request deletion or withdraw marketing consent.
Opt out of cookies and tracking tools.

To exercise these rights, email us at suraj@surajinfo.com.

9. Third-Party Links

Our site may link to third-party platforms such as builders, payment gateways, or social media. We are not responsible for their privacy practices or content.

10. Online Payments and Financial Data

If online payments are introduced, transactions will be handled by secure third-party gateways compliant with PCI DSS standards. Suraj Realty does not store payment data.

11. Updates to This Policy

We may update this policy periodically. Updates will be posted here with a revised “Last Updated” date.

12. Terms of Use

By using our site, you agree not to misuse or copy any content, images, or project information without written consent. All content is owned by Suraj Info Pvt Ltd.

Property information is for marketing purposes only; Suraj Realty does not guarantee project availability or pricing. Users must verify details directly with developers.

13. Governing Law and Jurisdiction

This Privacy Policy and Terms of Use are governed by the laws of India, under the jurisdiction of Pune, Maharashtra.

14. Contact Information

Suraj Info Pvt Ltd
Email: suraj@surajinfo.com
Phone: +91 9975633333
Website: https://surajrealty.com
Pune, Maharashtra, India